Home / Legal / Delivery Policy

Delivery Policy

SAMP ERP is delivered electronically: how and when you receive your licence and download link.

Version 1.0Effective date: 6 November 2026Ref. CERP/TC/1.0SAM ENTERPRISES · GSTIN 09AFZFS6362R1ZH

References to clauses and to items of the Particulars are to our Terms and Conditions, of which this policy is Schedule 2.

1.Delivery

1.1

The Software is delivered electronically. No physical goods are shipped.

1.2

After payment is received, the Licensor sends the Licence Numbers and, where needed, a link to download the Software to the Customer’s registered email address, normally on the same day and in any event within one (1) Business Day. The licence is applied automatically to the Customer’s Activated computers. If the Customer has not received these within two (2) Business Days, it should write to the email address stated at item A6 of the Particulars.

2.Free Trial before purchase

2.1

Because the Customer can evaluate the complete Software free of charge during the Free Trial, Fees are refundable only as set out in this Schedule.

3.No shipping

3.1

Nothing is shipped by post or courier, and no shipping or delivery charge is made. The Software is downloaded from a secure link and installed on the Customer’s own computers.